Your website gets visitors. Now it answers them.
A chat window trained on your actual business — your prices, your services, your availability. It answers questions at 2pm and 2am, and when a visitor is ready to talk, it captures the lead instead of losing it.
Included in the $249/mo: upload the documents your customers ask about, press one button, and OSQR writes your assistant's brief from them — you see the whole draft before anything is saved, and nothing changes until you accept it. Then paste one line on your site and it starts answering. If those documents already exist in any form, that is a ten-minute job.
Or hand it to us, $299 once: we read your website, write the brief from your own pages, put it through real questions it has to answer from those pages, and install it with you.
30-day money-back guarantee · month to month, or $2,739/yr paid up front
Cancel anytime. Your service runs through the end of the term you've paid for, then it doesn't renew. After the 30-day money-back guarantee, annual payments aren't refunded.
This is the product, live — ask it anything, or book a 10-minute call and watch us build yours. Ask → pick a real time → you're on the calendar.
Most website chat is one of two disappointments: a contact form wearing a chat costume, or a bot reading from a script that breaks the moment someone asks a real question.
This is neither. It reads your documents the way a good employee would on their first week — and then it answers like someone who actually works there. Visitors ask what you charge, whether you cover their area, how soon you can start. It answers from what you gave it, and hands you the lead.
Speed decides who gets the lead
The most-studied question in sales has a blunt answer: the first hour decides whether an inquiry becomes a customer.
more likely to qualify a lead when you respond within the hour — Harvard Business Review’s study of 1.25 million sales leads
more likely than businesses that wait a day — a contact form answered tomorrow morning is the losing row of that table
more likely when the answer comes in five minutes instead of thirty — the MIT / InsideSales.com lead-response study
And the bar is lower than it looks. When the researchers sent a real inquiry to 2,241 companies, almost a quarter never answered at all — and the ones that did took 42 hours on average.
Now run your own numbers. Say three visitors a week leave your site without an answer — that’s thirteen a month. If one in four had a real project, that’s three lost jobs. At even $400 a job, $1,200 a month walks away while the chat that would have caught it costs $249.
If it captures one job a month, it has paid for itself. Want your texts answered the same way? Add the Business Line and both your website and your phone answer around the clock for $498/mo.
Response-time figures from published research: Harvard Business Review, “The Short Life of Online Sales Leads” (2011) and the MIT / InsideSales.com Lead Response Management study. Results vary by industry — run the arithmetic with your own numbers.
Documents in. Answers out. Leads captured.
No flows to build, no scripts to write, no “conversation designer” to hire.
Give it your documents
Upload the things customers actually ask about — your price sheet, your services, your service area, your FAQs, your policies. Then press one button and OSQR writes the assistant’s brief from those documents, as a draft you see in full before anything is saved — nothing changes until you accept it, and the wording is yours to edit afterwards. It answers from your documents. Not from the internet, not from guesses.
Put one line on your website
Copy a single snippet onto your site — works with any website builder, no plugin required. The chat window appears with your business name on it. One thing worth knowing: the snippet is locked to the web address you typed in step 01, so it only loads on your site — paste it somewhere else and it will not open. And until step 01 is done it stays polite rather than clever: it greets people, takes a name and a number and says you will follow up, instead of guessing at answers it has not been given.
Watch the conversations come in
Every conversation lands in your OSQR inbox with a full transcript. When a visitor is ready to buy, their contact info is captured and waiting for you — not lost when the browser tab closes.
Most of your visitors are on a phone. So is the chat.
The bubble rides in the corner of your site and opens over the page — no app, no account, nothing for your customer to install. This is it on our own site, answering an after-hours question on a phone, because that is where the after-hours question gets asked.
Captured from the live widget on osqr.ai — not staged, not a mock-up.
A chat that earns its spot on the page
Trained on your business
It quotes your prices, knows your service area, and explains your services the way your documents describe them. When a visitor asks something your documents don’t cover, it says so instead of making something up.
Captures the lead
A visitor with a real project doesn’t just get answers — the chat collects their name and contact info, and you get the full conversation with it. Every transcript is a record of exactly what they wanted.
It books the appointment — visitors tap a time
Connect your Google or Microsoft calendar and the chat does more than talk about times — it shows real openings as buttons, the visitor taps one, and it lands on your calendar with their name, number, and what they wanted. If a slot gets taken mid-conversation it says "that one just went" and offers fresh times. Prefer to stay in control? Ask-me-first mode sends every request to you before anything is booked. Visitors never see what is in your diary — only whether a time is free.
Your voice, your rules
Set the tone it speaks in, the hours it mentions, and who gets notified when something needs a human. It represents your business the way you tell it to.
One inbox, and a page that adds it up
Every conversation lands with the full transcript, the visitor’s details and a summary — and the analytics page turns them into the picture: what people keep asking, which pages they ask it from, how many became leads, how often it handled things without you, and how much of it happens after hours.
Honest usage math
One price. No token charges, no per-seat fees, no per-answer fees, and no bill that grows because the AI thought harder or answered well. A fair-use ceiling of 10,000 messages a month sits behind it to stop a runaway script — most small-business sites use a fraction of it.
You are the human in the loop
It is not trying to close the deal on its own. It answers what your documents cover, and the moment a visitor needs judgment — a price it cannot quote, a job it cannot scope, a complaint — it captures them and hands you the thread with everything already said. The handoff is the design, not the failure.
A wall where it matters
The public chat sees exactly the documents you give it — and nothing else. Your private files in OSQR stay private. That separation is deliberate and built in, not a setting you have to remember.
Why $249 flat beats the chat industry's math
The going rate for AI website chat hides in seats, add-ons, and per-answer fees. This one is a number you can budget.
We describe how each of these charges, not what they charge — their numbers move and ours shouldn't pretend to track them. Check their pricing pages for the figures.
Don't take our word for the row above — this is our own chat answering that question on the live site.
One flat number, by the month or by the year
No seats, no per-answer fees, and nothing on the bill that grows because it answered well.
or $2,739/yr, paid up front
12 months for the price of 11 · 10,000 messages a month included
30 days, every dollar back, no questions. And if you ever want the whole front office, everything you set up here carries into the Front Desk unchanged.
Cancel anytime. Your service runs through the end of the term you've paid for, then it doesn't renew. After the 30-day money-back guarantee, annual payments aren't refunded.
Get Website Chat — $249/moStart with the chat. Add channels when you're ready.
Website Chat stands on its own — buy it, use it, done. But it's built on OSQR, which means the same AI can also answer your business texts, read your email, and work from your full knowledge vault whenever you decide you want more. No re-platforming, no starting over.
The chat at the top of this page is this product.
Not a video, not a mockup — the same $249/mo product, running live, answering from our own documents. And it's not just here: browse to any other page on this site and the chat bubble in the corner is another one, doing the everyday version of the same job. Ask it what something costs, or ask it something it shouldn't know.
When it doesn't have an answer it says so instead of inventing one. That's the part worth testing before you put one on your own site.
Interested in having it built for you?
Hand us your website and we do the whole thing — read your pages, write the assistant's brief, test it on real questions it must answer from your own site, and install it with you. $299 once, installation included. You never touch code.
Tell us about your siteWant the whole front office, not just this door? The Front Desk adds the Business Line, follow-up that never forgets a lead, and one record per customer for $999/mo — and the Front Office adds the website itself, built and hosted by us, for $1,599/mo.
See the Front OfficeWebsite Chat isn’t for you if…
- Nobody is visiting your site yet. This answers the people who show up; it doesn’t create them. If your traffic is close to zero, fix that first — we’d rather tell you now than take $249 a month to answer an empty room.
- You want it to say whatever closes the sale. It answers from the documents you give it, and when a question falls outside them it says it doesn’t know and hands the visitor to you. Some owners hate that. If you want something that improvises a yes, we’re the wrong product.
- You want a bot that pressures people. It won’t chase, guilt, or argue anyone into buying. It answers questions and books time with you.
- You need it wired into your other software. It reads your documents and books on your calendar. It doesn’t take payments, push records into your CRM, or update your job scheduler. If that’s the job, this isn’t it yet.
If none of those are you, the chat in the corner of this page is the product — go try to break it before you decide anything.
Want to watch it answer questions about your business?
Send us your website and our team will build it against your own pages, then show you.
Straight answers
Will it make things up?
It answers from the documents you give it — your prices, your services, your policies — and when a question falls outside those, it says it does not know and points the visitor at you. It is not searching the internet for an answer about your business. And you read every transcript, so you can check what it actually said rather than take our word for it.
Is there a limit on how much I can use it?
There is a fair-use ceiling of 10,000 messages a month, and it exists to stop a runaway script running up a bill — not to meter you. A busy small business site does not come close. There are no token charges, no per-seat fees, no per-answer fees, and no line on the bill that grows because the AI thought harder or answered well. If you expect to run near it every month, say so before you buy and we will tell you honestly whether this is the right shape for you.
Is this just ChatGPT with my logo on it?
It runs on the same frontier models everyone else uses — Claude, GPT, Gemini — and we are not going to pretend we built our own. What those models do not have is your price sheet, your service area and your policies; they are not sitting on your website at 9pm; and they cannot hand you a lead with the whole conversation waiting in your inbox. The model is the engine. What you are buying is the part that knows your business and answers your customers on the page where they actually land.
Will it work with my website?
Yes — it is one snippet, and it needs no plugin. Squarespace, Wix, GoDaddy, WordPress, a site your nephew built in 2015: if you can paste a line of code into it, or someone can do that for you once, it works.
I already have a chat widget. Why change?
You may not need to, and the honest test costs you nothing: run both for a fortnight and read the transcripts side by side. Most website chat either routes to a human who is not there at 9pm, or answers from a generic script that has never seen your price sheet. If yours is already answering the questions your customers actually ask, keep it.
Can it see my private files in OSQR?
No. The public chat sees exactly the documents you hand it and nothing else. That separation is built in rather than a setting you have to remember to switch on, which matters because the failure would be silent and permanent.
How long does it take to set up?
The install is one snippet. The real work is gathering what it should know — your price sheet, your services, your service area, the questions you answer twenty times a week. If those already exist in any form, that is the setup; if they do not, writing them down is worth doing whether you buy this or not. Or hand it to us for $299 once, installation included: we read your site, pull what it should know, write the assistant's brief, and then put it through real questions it must answer from your own pages. It does not go live unless it passes all of them. That runs in roughly ten minutes and you can watch it happen — then we put the snippet on your site with you (or you paste the one line yourself, if you prefer).
Can it actually book appointments, or just take a message?
It books. Connect your Google or Microsoft calendar and the chat shows visitors real open times as buttons — they tap one, it lands on your calendar with their name and number, and they get a confirmation in the chat and by email. You decide what has to be true first: what it must collect (name, phone, ZIP), your service area, which hours it may offer, and things it must never book. There is an ask-me-first mode where every request comes to you before anything is confirmed. And when it cannot verify you are free — no calendar connected, or the check fails — it does not guess; it captures the lead instead, because a double-booking costs you more than a slower reply. Already use Calendly, Housecall Pro, or Jobber? Paste your booking link instead and it hands that over at the right moment. Visitors never see what is in your diary — only whether a time is free.
What happens when someone wants a person?
The hand-off is immediate, not a form in a queue. It captures their name and contact details, and the alert fires in real time — an email every time, and a text as well to whichever phone you give us for alerts. Each one carries their name, phone and email, and the email links to the conversation so whoever picks it up can read exactly what was asked before they call back. You can also jump into the conversation yourself from your inbox and take over live, mid-chat. The lead does not evaporate when the browser tab closes, which is what happens today.
Does it speak Spanish?
Yes. It answers in the language the visitor writes in — someone who writes in Spanish gets Spanish back, from the same documents, with no separate setup. That goes for other languages too. And if a visitor asks in English whether anyone speaks Spanish, it says it can help right now, in Spanish, and still passes along whoever on your team speaks it in person.
I run more than one website. Do I need more than one of these?
You need one widget per site — each with its own name, look, and documents — and they all land in one inbox under one login, with a tab per site. Each site is its own $249/mo subscription. There is a whole page on running chat across several sites; find it linked at the bottom of this one.
What if it does not work for me?
Thirty days. If it has not earned its keep, email and you get every dollar back — the same policy on every product we sell.
Can I pay for the year instead?
Yes. $2,739/yr, paid up front — 12 months for the price of 11. Same chat, same documents, same inbox; you are paying once for the year instead of every month. Cancel anytime. Your service runs through the end of the term you've paid for, then it doesn't renew. After the 30-day money-back guarantee, annual payments aren't refunded.
Your next customer is on your website right now
Give them someone to talk to. Upload your documents, paste one line on your site, and the questions start getting answered today.
Sign in or create an account, then add Website Chat from the Channels page.