Business Line
Customers call and text you at 9pm. Now something answers.
A dedicated business number where an AI picks up the calls and answers the texts, from your own price sheets and policies. It handles the questions that never needed you, and hands you the ones that do. Hear your own line answer in minutes: give it your website, and ring the number it gets you.
Or we set it up for you — $199 once. We read your website, write how your line answers, and then put it through real questions it has to get right from your own pages. It does not start answering customers unless it passes all of them. About ten minutes, and you can watch it.
25 free answering minutes · no card to start · then $249/mo · 30-day money-back guarantee · month to month, or $2,739/yr paid up front
Cancel anytime. Your service runs through the end of the term you've paid for, then it doesn't renew. After the 30-day money-back guarantee, annual payments aren't refunded.
The line answering a real thread — live, not staged.
You are on a ladder, under a truck, or at dinner. The phone buzzes. It is somebody asking what you charge, whether you come out to their side of town, or how soon you could look at something.
By the time you see it, they have texted two other companies. This gives that customer an answer while they are still deciding — from your documents, in your words. And when the conversation is worth your time, the whole thread is waiting for you to step in.
The Math
Texts get read. Everything else waits.
The channel your customers already prefer is the one your business answers slowest. The research on that gap is not subtle.
98%
of text messages get opened, against roughly 20% for email — Gartner’s research on business messaging
45%
of texts get a response, against about 6% for email — the same research
3 min
how fast texts get read — about 90% within three minutes of landing
A 9pm text isn’t a message — it’s a customer mid-decision. Say you miss three of those a week: thirteen a month. If one in four was a real job at even $400, $1,200 a month goes to whoever texted back first — while the line that answers in seconds costs $249.
One caught job a month covers it many times over. Want your website answering too? Set up Website Chat and both channels answer around the clock on the same $249/mo plan.
Messaging figures from published research: Gartner, “Tap Into the Marketing Power of SMS,” and industry read-rate studies. Results vary by audience — run the arithmetic with your own numbers.
How It Works
A number, your documents, and answers that go out on time.
No phone system to configure, no scripts to write, no receptionist to train.
01
Get a real business number
Pick an area code and the number is yours in seconds. Put it on your truck, your business cards, your website — anywhere you have been handing out your personal cell. It can receive from the moment you have it.
02
Tell it how your business answers
Upload your price sheet and the answers you give twenty times a week, write down what it must never guess at, and switch it on — everything it says is yours to edit. Or hand the whole thing to us for $199 once: we read your site the way a customer would, write how your line answers, and test it against your own pages before it answers anyone.
03
Stop losing after-hours customers
A text at 9pm gets a real answer at 9pm, and a call gets picked up. Every conversation lands in your inbox, and you can take over any text thread the moment you want to talk to someone yourself.
Straight talk on how long it takes
The number is yours in seconds, and OSQR is ready to answer within minutes of you telling it about your business — upload your rates and policies, or just tell it in your own words and let it write the rest.
Before any business number is allowed to send texts, the mobile carriers have to register and approve it. That approval takes one to three business days, and it is not something we can hurry along. Your line starts answering customers the moment it clears — and OSQR texts you when it does, so you are not sitting there refreshing a page.
One short form is the whole of your part in it. Because the number is registered under your company, the carriers ask for things only you have: your EIN (or, if you are a sole trader, a text to your own mobile instead), your registered address, and one named person at the company with an email and a phone number. Type it once and we file it and watch it through.
What You Get
A line that works the hours you cannot
☎️
It picks up when they ring
Calls to the same number are answered out loud, from the same documents as the texts — what you charge, whether you cover their town, when you could be there. It takes their name and what they want, and it can text them an address or a link while they are still on the line. Ask it whether it is a person and it tells you it is not. A new line starts with answering off: switch it on and it picks up; switch it off again and callers go back to a greeting and voicemail.
📱
Your number stays yours
A separate business line means your personal cell stops being your business line. Customers call and text the number on the truck; you decide when you are the one answering.
📄
Answers from your business
It quotes your rates, knows whether you cover their town, and explains your services the way your documents describe them. When a question is outside what you gave it, it says so instead of inventing an answer.
🕗
Nights, weekends, and mid-job
The texts that used to sit unread until tomorrow morning get answered now. Most of them never needed you — they needed a price, an address, or a yes.
📅
It can book the appointment
Connect your calendar and it finds your open slots, offers the customer two or three real times, books the one they pick, and texts you the moment it lands — on a text or on a call, from the same calendar, with the confirmation texted to the customer. Without a calendar connected it takes the message instead — it never invents a time it cannot see.
🙋
Jump in whenever
Every thread is visible in your OSQR inbox. Read what was said, then take over and text back yourself. The AI steps aside; the customer never sees a handoff.
🔢
Honest usage math
1,000 answering minutes a month — about 300 to 500 calls — and 2,000 texts. If your phone rings more than that, you have a bigger business and we have a bigger plan. No per-seat fees, no per-call charges, and nothing is ever added to your bill without you buying it.
🔒
A wall where it matters
The line sees exactly the documents you give it — and nothing else. Your private files in OSQR stay private. That separation is deliberate and built in, not a setting you have to remember.
The Alternatives
What answering the phone usually costs
The going rate for someone to pick up is a person's wage or a suite you did not want. This is a number you can budget.
OptionPriceThe catch
Answering service$150–500/moA person reading a script who does not know your prices — and they charge by the minute
Podium$399+/moA whole reviews-and-messaging suite; the texting AI is one line item in a much bigger bill
Google Voice$10–30/userA second number and nothing else — nobody answers it but you
VoicemailFreeThe customer texts the next company on the list while they wait for a callback
OSQR Business Line$249/mo flatAbout 300 to 500 calls a month answered, texts too, answers from your documents, take over any call or thread — nothing gated, nothing added to the bill on its own
Competitor pricing as published by each vendor; plans and fees change — check their sites for current numbers.
Weighing it against an AI receptionist (Rosie, Goodcall, Smith.ai, Upfirst, Dialzara, OnCrew)? The honest comparison.
Pricing
One flat number, by the month or by the year
No per-seat fees, no per-message charges, and nothing on the bill that grows because it answered well.
$249/mo
or $2,739/yr, paid up front
12 months for the price of 11 · calls and texts on one number · booking, live takeover, answers from your documents and texts to you, all on the one plan
Website Chat is included: the same documents answer on your website, no second subscription.
30 days, every dollar back, no questions. And if you ever want the whole front office, everything you set up on the line carries into the Front Desk unchanged.
Cancel anytime. Your service runs through the end of the term you've paid for, then it doesn't renew. After the 30-day money-back guarantee, annual payments aren't refunded.
You can take over any call.
Tell it your cell once and a caller who asks for a person is put through to you, live. Every text thread is yours to step into whenever you want.
Your number stays yours.
We give you a new line and never touch the number you already have. Forward it to us with one carrier code, undo it with another; we never hold it, port it, or keep it after you leave.
No surprise upgrades, ever.
Use the month's calls up and the line takes messages until the 1st. More minutes are something you buy on purpose; nothing is ever added to your bill on its own.
30 days, every dollar back.
If it has not earned its keep in the first month, email and the whole amount comes back. No questions, build-out included.
Already have a number on the truck? Forward it to your line with one carrier code.
Hear your line answer — 25 minutes free25 free answering minutes · no card to start · then $249/mo. Converts only from a card you saved; otherwise the line simply stops and nothing is charged.
It Grows With You
Start with the line. Add channels when you're ready.
The Business Line stands on its own — buy it, use it, done. But it's built on OSQR, which means the same AI can also answer questions on your website, read your email, and work from your full knowledge vault whenever you decide you want more. No re-platforming, no starting over.
Try It Right Now
Text (623) 232-0185 — or ring it and hear it pick up.
That number is our own Business Line, trained on this very website. Ask it the kind of questions your own customers ask you — what something costs, what's included, whether it can handle their situation — and a real answer comes back in seconds, which is the part your customers feel. Yours would be the same line, answering from your price sheet and your service area instead.
And it answers the phone. Call the same number and OSQR picks up and talks — from the same prices and policies it answers the texts from. Ask it whether it is a person and it will tell you it is not. Ask for a human and it puts you through, because we have given this line a number to ring; on a line with no number saved it takes the message and texts the owner what you wanted. Yours does the same, on your number, once you switch answering on for the line; switch it off and calls go to voicemail instead.
Standard message rates apply · reply STOP any time
Straight Talk
The Business Line isn’t for you if…
- You want to send marketing blasts. Carrier registration exists to stop exactly that, and we won’t help you around it. This line answers people who text you first.
- Nobody texts your business yet and you don’t want them to. This makes the texting lane great; it doesn’t decide for you that texting is how your customers want to reach you.
- You want it to promise things you haven’t written down. It answers from your price sheet and your policies. Ask it something that isn’t in there and it says so and gets you — which is the point, and which some owners find frustrating.
- You need it to replace answering the phone entirely. It handles the questions. The jobs that need you still need you, and it hands those over rather than pretending otherwise.
If none of those are you, text the demo number above before you decide anything — it’s the same product answering from this site.
See It For Your Business
Want it answering with your prices?
Tell me about the business and I'll set it up so you can text it yourself before you decide anything.
Straight answers
How does the free trial work?
Create an account, give it your website and your cell, and OSQR builds your line from your own pages and gets you a number — you can ring it within minutes. You get 25 free answering minutes over 14 days, no card to start. Near the end we ask for a card; when the minutes are used or the days are up, whichever first, the line goes on the $249/month plan only if you saved one. No card, and the line simply stops: nothing is charged, and your number is held for 14 days in case you change your mind. Texting from the number waits on carrier registration; the calls do not.
Does it answer my phone?
Yes. OSQR picks up and talks — from the same prices and policies it uses on text — takes the caller's name and what they want, and can text them a link or an address while they are still on the line. Give it a number to hand off to and it puts a caller through to a person when they ask for one; with no number saved it takes the message and texts you what they wanted instead. If anybody asks whether they are talking to a human it says plainly that it is not, which is the law in several states rather than a style choice. On a call it books the same way — same calendar — and texts the caller the confirmation; with no calendar connected it takes the message. Ring (623) 232-0185 and hear it before you buy anything; that is our own line, answering the way yours would. A new line is born with answering off; switch it on, on the line's setup card, and it picks up. Switch answering off for a line and it goes back to what it always did: a caller hears a short greeting and can leave a voicemail, which is transcribed and sent to you.
Does it speak Spanish?
Yes. It answers in the language the customer texts in — someone who texts in Spanish gets Spanish back, from the same documents, with no separate setup. Other languages too. And if a customer asks in English whether anyone speaks Spanish, it says it can help right now, in Spanish, and still passes along whoever on your team speaks it in person.
How much work is it to set up?
You can do it yourself: upload your price sheet, your services and the questions you answer every week, write down how the line should answer and what it must never guess at, and switch it on. Or hand it to us for $199 once — we read your site, write how the line answers, and then interrogate it with real questions it has to get right from your own pages. It does not start answering customers unless it passes all of them. That runs in about ten minutes and you can watch it happen. Either way, the carriers still have to approve the number before it can send, which is one to three business days and not something either of us can hurry.
Is this my existing business number?
It is a new dedicated number your customers can text or call, and your current line keeps doing exactly what it does now. Most businesses put the new number on the website, in email signatures and on the truck. If you would rather keep the number everybody already has, forward the calls you miss to your OSQR line: one dial code at your carrier, about a minute, and one code to turn it off. Your number stays at your carrier, on your bill, under your name — we never hold it, port it or touch it. The carrier-by-carrier codes are on the forwarding page.
What happens when it does not know something?
It says so, and hands the conversation to you. It answers from documents you give it — your prices, your services, your policies — so when a question falls outside those, the honest answer is that it does not know and a person will follow up. It is built to do that rather than invent something that sounds right.
Can I see what it said to my customers?
Yes. Every conversation is yours to read, in full. Nothing is hidden from you, and you can step into any thread and take over.
Will it text my customers first?
It answers people who text you. Sending the first message to somebody who has not contacted you is a different thing legally, and it is not something that happens automatically.
How many calls and texts do I get?
Enough calls for a business whose phone rings all day — about 300 to 500 a month — and a fair-use ceiling of 2,000 texts, which exists to stop a runaway rather than to meter you. If you use the month's calls up, the line takes messages until the 1st, or you can add more minutes yourself; nothing is ever added to your bill on its own. $249 is the whole bill: no per-seat charge, no per-call fee, and no charge that goes up because the AI answered well.
Is this just ChatGPT with a phone number?
The models underneath are the same ones everybody uses, and we do not claim to have built our own. The difference is what sits around them: a real number your customers text, answers drawn from your documents instead of the internet, a written record of every thread you can read, and a handoff to you the moment it matters. ChatGPT cannot be texted by your customer at 7am, and it does not know what you charge.
Do I need an OSQR subscription too?
No. The Business Line is a whole product on its own. If it is the only thing you ever buy from us, that is a perfectly good outcome.
What if it does not work for me?
Thirty days. If it has not earned its keep, email and you get every dollar back. Same policy on every product we sell.
Can I pay for the year instead?
Yes. $2,739/yr, paid up front — 12 months for the price of 11. Same number, same documents, same inbox; you are paying once for the year instead of every month. Cancel anytime. Your service runs through the end of the term you've paid for, then it doesn't renew. After the 30-day money-back guarantee, annual payments aren't refunded.
The next text you miss is a job you didn't get
Get the number, upload your documents, and the questions start getting answered today — including the ones that come in after you've put the phone down.
Create an account, give it your website, and ring the number it gets you. 25 free answering minutes · no card to start · then $249/mo. 30-day money-back guarantee — every dollar, build-out included.