You cannot answer the phone with your hands inside a furnace.
The homeowner with a leak calls three contractors. The one who answers first usually gets the work — and you were on a roof.
The lead does not wait for you to get off the ladder
Every trade business has the same arithmetic. The work that pays happens with your hands busy, and the work that finds more work happens on a phone you cannot reach. Hiring somebody to sit by the phone is a real answer and an expensive one. Missing the call is free and costs more.
The calls you’re missing right now
Real questions, unanswered until somebody gets to a keyboard.
- “Do you service my area?”
- “What do you charge for a diagnostic?”
- “How soon could someone come out?”
- “Do you work on that brand?”
- “Is there an after-hours charge?”
- “Can you give me a rough idea what this costs before you come?”
Where to start, and what to add
In order. Most home services contractors buy the first one and nothing else for a while — that is the intended way to do it, not a smaller version of it.
Start here
Business Line$249/mo · No OSQR plan requiredor $2,739/yr paid up frontCustomers text trades constantly — a photo of a leak, a model number off a furnace. This answers those from your own pricing and service area, and hands you the ones worth your time.
Then add
Website Chat$249/mo · No OSQR plan requiredor $2,739/yr paid up frontAnswers the service-area and pricing questions that otherwise sit in your inbox until morning, and captures the lead rather than losing it.
Then the whole machine — every door, the chase, one record
Both doors — your website and one business number that answers calls and texts (switch answering on and it picks up; it never dials out) — plus follow-up that never forgets a lead that went quiet, and one record per customer, so the caller, the texter and the form-fill read as one person instead of three strangers.
Every price above is the monthly price. Paid a year up front, it is 12 months for the price of 11 — the same product, not a discount. The guarantee is the same either way: 30 days, every dollar back, no questions.
A driveway, a patio, a fence — quoted from the truck.
This is what a week looks like once the quote gets written while you are still standing in the job rather than at nine that night. The statuses are the point: sent, and answered.
Demo data — every name and address here is invented.
What we can show you
We have not published a contractor case study, and will not invent one. What we can show is the product answering as a real business with real published prices — ask for a demo and it will be built on yours.
Straight answers for home services contractors
Does it answer my phone?
Yes. A new line starts with answering off; switch answering on and OSQR picks up, answers from the same pricing and policies it uses on text, takes the caller's name and what the job is, and can text them a link or an address while they are still on the line. With a calendar connected it books on a call against the same calendar the website and the texts use, and texts the caller the confirmation. Give it a number to hand off to and it puts the caller through to a person when they ask for one; with no number saved, or if nobody picks up, it takes a message and texts you what they wanted. It says it is not a human if anyone asks, because that is the law in several states. It never dials out. Ring (623) 232-0185 and hear it before you buy — that is our own line. You can switch answering off per line and go back to greeting-and-voicemail whenever you like.
Will it quote a price it should not?
It prices from your rate book first and flags anything it had to estimate itself, and no quote reaches a customer until you have looked at it — every one lands on a review screen you can edit. The failure mode we design against is a confident wrong number, not a slow one.
What happens when it does not know?
It says so and hands the conversation to you. It answers from documents you give it, so a question outside those gets an honest "I don’t know, someone will follow up" rather than something invented that sounds right.
I already use Jobber or Housecall Pro. Does this replace it?
No, and we have written that down at length. Those run your dispatch, scheduling and invoicing, and we do not. This answers the customers they never see — the ones who text at nine at night and never became a job. We have a page comparing each honestly, including the parts where they win.
How much of my day does setting it up cost?
The input is what you already have — a price sheet, a service area, the questions you answer twenty times a week. If those exist in any form, that is the setup.
See it answer as your business.
Ask for a demo built on your own prices and services. You will know what it knows before you decide anything.
Want the whole machine — or the website handled too? See the Front Desk or the Front Office
Or reach a person: call or text (623) 232-0185