Phone answering for Phoenix HVAC contractors on the day every unit quits at once.
The answering service that knows your business. It picks up calls and texts as your company, from your own prices and your own service area, and books the job while the customer is still on the line. $249 a month flat.
The 7 PM call, Phoenix edition
In Phoenix the first 110-degree week finds every weak capacitor and every tired compressor in town on the same afternoon. The calls stack up while every tech is on a roof. A monsoon outage adds a second wave that night. Snowbirds come back in October and switch on a unit that sat all summer. A no-cool call at 7 PM is the most motivated customer you will get all year, for about an hour, and then they belong to whoever answered. The line below picks up that call as your company, states your diagnostic fee, and books the first slot you have.
What a customer asks Phoenix HVAC contractors at 9 PM
Real questions. Each one is answered from what you have written down, or the line says it does not know and takes a message.
- “My AC is blowing warm and it is 108 outside. Can anyone come tonight?”
- “What is your diagnostic fee, and does it go toward the repair?”
- “Do you do after-hours calls, and what does that cost?”
- “Mine is twelve years old. Repair or replace?”
- “What does a new unit run for a single-story in Gilbert?”
- “Do you offer a maintenance plan before summer?”
What the line does
- Answers calls and texts as your business, from your own prices, services and service area.
- Books on the call from your connected calendar and texts you the appointment.
- No calendar connected? It takes the message and texts you what the customer wanted.
- You can take over any call, live, the moment you want to talk to the customer yourself.
- If anyone asks whether it is a person, it says plainly that it is not.
- One plan. $249 a month flat, 1,000 answering minutes a month included. Nothing is gated behind a bigger plan.
Want it set up for you? We read your website and your price sheet, write how your line answers, and test it against your own pages before it answers anyone. $199 once.
Four promises
You can take over any call.
Tell it your cell once and a caller who asks for a person is put through to you, live. Every text thread is yours to step into whenever you want.
Your number stays yours.
We give you a new line and never touch the number you already have. Forwarding is a setting at your carrier: one code to turn it on, one to turn it off.
No surprise upgrades, ever.
Use the month’s minutes up and the line takes messages until the 1st. More minutes are something you buy on purpose. Nothing is ever added to your bill on its own.
30 days, every dollar back.
If it has not earned its keep in the first month, email and the whole amount comes back. No questions, build-out included.
Already have a number on the truck? Forward it to your line with one carrier code.
Call it and hear it before you buy anything.
The number below is our own line, answering for OSQR the way yours would answer for you. Ask it what we charge. Ask it whether it is a person. Ask it something we never wrote down and hear what it does with that.
(623) 232-0185Hear your own line answer within minutes of signing up.
25 free answering minutes. No card to start. Then $249 a month, and 30 days, every dollar back, no questions.
Start free with 25 minutesMore on how OSQR fits your trade, beyond the phone: HVAC contractors
Built by a third-generation Phoenix contractor. Arizona ROC 315176.