A leak does not wait for you to come off the roof.
The homeowner with a wet ceiling calls until somebody answers. If your crew is mid-tear-off, that somebody is usually your competitor.
Storm week is feast and famine in the same day
Roofing demand arrives in bursts — one hailstorm and the phone rings for two weeks straight, precisely when every crew you have is on a deck and nobody can pick up. The overflow does not wait politely: a homeowner staring at a water stain calls down the list until a human or anything like one responds. Whoever answers books the inspection, and the inspection is the job. The cruelest part is the timing — the calls you miss during the busiest fortnight of the year were the easiest jobs you would have won all season.
The calls you’re missing right now
Real questions, unanswered until somebody gets to a keyboard.
- “Do you do free roof inspections?”
- “My ceiling has a water stain — how fast can someone come out?”
- “What does a full replacement run on a 2,000 square foot house?”
- “Do you work with insurance claims?”
- “Shingle or tile — what is the price difference?”
- “How long does a replacement actually take?”
Where to start, and what to add
In order. Most roofing contractors buy the first one and nothing else for a while — that is the intended way to do it, not a smaller version of it.
Start here
Business Line$249/mo · No OSQR plan requiredor $2,739/yr paid up frontStorm-week overflow in text form: the leak photo, the "how soon can you come" message, the insurance question — answered from your pricing and process while every crew is on a deck, with the urgent ones flagged and handed to you.
Then add
Website Chat$249/mo · No OSQR plan requiredor $2,739/yr paid up frontAnswers the per-square and shingle-versus-tile questions from your own numbers, books the inspection if you connect a calendar, and captures the address either way — instead of losing the visitor to the next roofer on the list.
Then the whole machine — every door, the chase, one record
Both doors — your website and one business number that answers calls and texts (switch answering on and it picks up; it never dials out) — plus follow-up that never forgets a lead that went quiet, and one record per customer, so the caller, the texter and the form-fill read as one person instead of three strangers.
Every price above is the monthly price. Paid a year up front, it is 12 months for the price of 11 — the same product, not a discount. The guarantee is the same either way: 30 days, every dollar back, no questions.
The bid, talked out on the tailgate.
Twenty-eight squares, 6/12 pitch, tear-off and haul, two layers, drip edge — said out loud once from the driveway, and it comes back a priced proposal the homeowner signs on their phone. Not scribbled on a shingle wrapper and typed up after dinner.
The actual app. No customer data on this screen.
What we can show you
We have no roofing case study yet and will not fabricate one. What is true today: OSQR is built inside a working construction company, runs live on this site and the founder’s own company site, and a demo can be built on your pricing before you spend anything.
Straight answers for roofing contractors
Can it handle storm-week call volume?
The Business Line answers texts AND picks up the phone around the clock, and does not get tired on day nine of a hail surge — every thread and every call gets handled from your pricing and process, and the urgent ones are flagged for you. That is the whole point in a surge: the overflow stops dying in voicemail. One caller at a time is not a limit here the way it is for a person, and a caller who wants you rather than an assistant is handed straight over on a line where you have given it a number to ring — otherwise it takes the message and texts it to you.
Will it quote a roof it has never seen?
No — and you would not want it to. Website Chat and the Business Line give the ranges you publish and say plainly that a real number needs an inspection; the inspection is the appointment they capture. VoiceQuote prices the roof after you have walked it, from your own rate book, and nothing reaches the homeowner until you approve it.
Can it talk to insurance adjusters for me?
No. It can tell a homeowner what your insurance-claim process looks like — the steps you give it, in plain language — but negotiating scope with an adjuster is your job, and we would rather say that than pretend otherwise.
Most of my storm leads come from door-knocking, not the website.
Then the Business Line earns its keep after the knock: the homeowner who found your card in the door texts at 8pm, gets a real answer about process and timing, and becomes a booked inspection instead of a cold card. The chat matters most for the searches storm season generates.
What happens when it does not know the answer?
It says so and hands the thread to you. These products answer from what you give them — a question beyond that gets an honest “I don’t know, someone will follow up” instead of a guess about somebody’s roof.
See it answer as your business.
Ask for a demo built on your own prices and services. You will know what it knows before you decide anything.
Want the whole machine — or the website handled too? See the Front Desk or the Front Office
Or reach a person: call or text (623) 232-0185