Flower questions bloom after the shop closes.
The bride comparing florists, the son ordering sympathy flowers from two time zones away, the anniversary that is tomorrow — all asking at night, all answered by whoever answers.
Perishable inventory, perishable inquiries
A florist’s inquiries split three ways, and all three are time-critical: the wedding couple comparing florists on portfolio and price, months out but deciding this week; the daily-order customer — birthdays, apologies, sympathies — who needs delivery logistics answered now or they order from the national wire service instead; and the event work that fills slow months. The shop answers all three with the same overwhelmed counter phone during business hours, while the questions arrive at night. Every unanswered evening inquiry is revenue rerouted to a 1-800 middleman taking a cut of local work.
The calls you’re missing right now
Real questions, unanswered until somebody gets to a keyboard.
- “Can you deliver an arrangement tomorrow before noon?”
- “What do wedding flowers typically run — bouquets and centerpieces?”
- “Do you have peonies this time of year?”
- “What would you suggest around $75 for a sympathy arrangement?”
- “Do you deliver to the funeral home on 5th?”
- “Can we set up a wedding consultation?”
Where to start, and what to add
In order. Most florists buy the first one and nothing else for a while — that is the intended way to do it, not a smaller version of it.
Start here
Website Chat$249/mo · No OSQR plan requiredAnswers delivery zones and cutoffs, wedding starting ranges and seasonal availability from your documents, captures order requests for your process — and stops losing the evening customer to the wire services.
Then add
Business Text Line$249/mo · No OSQR plan requiredThe daily-order channel: the “can you deliver tomorrow” text answered by your real cutoffs, the photo of last year’s arrangement matched from your notes, every request captured with the occasion and budget attached.
What we can show you
No florist case study is arranged here, and we will not stem one. What is real: this page’s live assistant, a working company behind the products, and a demo arranged from your offerings before you commit.
Straight answers for florists
Can it take orders and payments?
It captures the complete order request — occasion, budget, delivery details — and hands it to your process; payment happens in your existing system, and it says so plainly. What it kills is the evening silence that sends locals to the 1-800 services.
Delivery logistics decide daily orders. How precise is it?
As precise as your rules: zones, cutoff times, funeral-home policies, same-day terms. “Order by 10am for before-noon delivery” answered at 9pm is tomorrow’s order captured tonight.
Seasonal availability changes weekly. Does it keep up?
It answers from what you maintain — your seasonal notes, your substitution policy — and says honestly when something needs the designer’s confirmation. It never promises February peonies it cannot see.
Wedding pricing scares couples. What does it say?
Your honest starting ranges by piece — bouquets, centerpieces, installations — with the consult booked for the vision work. Ranges keep you on the shortlist; the consultation is where florists actually close.
And a question needing the designer’s eye?
It says so, books the consult or flags the thread, and keeps the photos attached. Taste is the product; the logistics around it just stopped costing you orders.
See it answer as your business.
Ask for a demo built on your own prices and services. You will know what it knows before you decide anything.
Want the whole machine — or the website handled too? See the Front Desk or the Front Office
Or reach a person: text us (623) 232-0185